Privacy Policy
Last Updated: October 2025
1. Introduction
Welcome to Emilux Middle East, the regional branch of Dongguan Emilux Lighting Technology Co., Ltd.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when visiting our website or contacting us for business inquiries.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We collect information directly from visitors and partners for B2B purposes, including:
• Contact form and quotation requests: name, company name, email address, phone number, and message content.
• Newsletter sign-ups: name and email address.
• Cookies and analytics data: collected via Google Analytics (GA4), Microsoft Clarity, Meta Pixel, and other digital marketing tools.
• Partner and business communications data: collected during professional interactions for project or distribution discussions.
3. Purpose of Data Use
We use collected information to:
• Respond to B2B inquiries and quotation requests.
• Provide information about our lighting products, OEM/ODM solutions, and project support services.
• Improve website performance, user experience, and marketing effectiveness.
• Send newsletters and product updates (you may unsubscribe at any time).
• Conduct data analytics to enhance our online presence and campaign reach.
4. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to understand user behavior and improve site performance.
We use tools such as Google Analytics (GA4), Microsoft Clarity, Meta Pixel, and other social media marketing integrations.
You may disable cookies through your browser settings, but certain features of our site may not function properly.
5. Data Sharing and Third Parties
We may share limited data with trusted third parties, including:
• Hosting services: Google Cloud (for secure hosting and uptime).
• Analytics and advertising services: Google Analytics, Google Ads, Meta Ads, Microsoft Clarity, and similar marketing tools.
These partners process data under strict confidentiality and data protection agreements.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by applicable laws in the United Arab Emirates.
7. Data Protection and Security
We use appropriate technical and organizational measures to safeguard your information, including encryption, access control, and secure data storage on trusted cloud infrastructure.
8. Your Rights
You may request to:
• Access or correct your personal information.
• Withdraw consent for communications or newsletters.
• Request deletion of your data (subject to legal retention requirements).
To exercise these rights, please contact us at: ahmed@emilux-led.com
9. International Data Transfers
As a global lighting manufacturer, some data may be processed or stored on servers located outside your country. We ensure such transfers comply with international data protection standards.
10. Updates to This Policy
Emilux Middle East may update this Privacy Policy periodically. The revised version will be posted on our website with a new "Last Updated" date.
11. Contact Information
For any questions about this Privacy Policy, please contact:
Email:
ahmed@emilux-led.comPhone:
+971 50 279 5503